privacy policy
Deborah Hanekamp Inc. (New York, USA), including its affiliate (“Mama Medicine”), collects and uses personal data concerning you in connection with and in order to provide and develop Mama Medicine & SPACE by Mama Medicine products, services and websites (together “Services”) according to this privacy policy (“Privacy Policy”). Deborah Hanekamp Inc. is the data controller of such collection and use of the data.For questions and information about Privacy Policy and data subject's rights, please contact us via email at connect@mamamedicine.com. For information about our privacy practices related to data from children, please see “Special Note About Children’s Privacy” below.
All Deborah Hanekamp Inc. Services are governed by this Privacy Policy. Please do not use the Services if you do not agree to this Privacy Policy.
Deborah Hanekamp Inc. reserves the right to modify this Privacy Policy. The Privacy Policy as amended from time to time is available on our website www.mamamedicine.com We encourage you to familiarize yourself with the latest updates of the Privacy Policy.
1. WHEN WE COLLECT PERSONAL DATA
We collect personal data concerning you when you use our Services. This includes when you:(i) Use or visit our website.
(ii) Register for Services, contests and special events;
(iii) Access Services using a third party ID, such as social networking sites;
(iv) Subscribe to email communication;
(v) Purchase a product or services through online stores;
(vi) Use “share” features on the blog or any other pages;
(vii) Request support.
We generally process the following categories of personal data about the users of our service:
Username / name
Gender
Gender is used to present users with personalized statistics within our service.
Country code, following the ISO 3166-1 alpha-3 convention.
Country code is also used to present users with personalized statistics within our service.
Email address.
Email address is used make sure we can contact users, either in case of subscribing to our email services, or to contact clients or students of the online trainings.
IP-address.
IP-address is used by third party services. Our services don’t collect it explicitly, but our third party services use IP-addresses data to collect statistics.
Password
2. WHY WE COLLECT AND USE PERSONAL DATA
Deborah Hanekamp Inc. collects and uses your personal data for the following purposes:
Processing your payment: To place an order/buy a membership, event, retreat or course on our website or affiliated site. In order to process your payment, we use a third-party payment processor. Your payment will be processed by Stripe or Paypal, a service which collects, uses and processes your information, including payment information, in accordance with their privacy policies: stripe.com/gb/privacy
Providing you the requested Services: To be able to provide you with the requested Services, including to register and administer your use of the Services, we process personal data about you. The legal basis for such processing is the service contract for the Service in question.
Registration and administration related to your participation in Services, contests and special events: The personal data processed for this purpose will vary according to the special event in question. The legal basis for such processing is your consent to participate in the special event. These may include: live events, online events, retreats, trainings both in person and online.
Administration of email subscriptions: You can subscribe to receive updates from us via email. If you do so, we will send you information regarding our Services. We will only send you emails with your consent, and you can unsubscribe to such emails by clicking on the unsubscribe link in the email. We will only contact you with direct marketing from third parties with your consent.
Providing you products and services related to purchases: You can make purchases in our Services. We will process personal data necessary to provide you with the purchased products and services if you make such purchases. Such personal data include payment details and billing address, and the contract for the provision of the products and/or services is our legal basis for processing such personal data.
Providing "email this page" or other similar features: Our Services allow for features such as "email this page". It is voluntary to use the features, and if you do so, we will use personal data concerning you, such as your username and device ID to analyze how well the features work. The legal basis for using the personal data is our legitimate interests in improving our Services.
Feedback and technical support: We appreciate your feedback and want to resolve any issues you might have with the Services. Contacting us for giving feedback or requesting technical support is voluntary, and you can provide us with specific information regarding your feedback or issue. If you want a reply to your request, you can provide your email address. We store the information you provide based on our legitimate interest in improving our Services.
Providing you information and advertisements: We collect and use personal data to be able to provide you with relevant information and advertisements. The basis for this is our legitimate interests in earning revenue by ad serving through the Services. For more information, please see the sections on "ADVERTISING AND AD SERVING TECHNOLOGY" and "LOCATION DATA" under "How we use personal data".
General analysis of the use of the Services to improve the Services: We collect and use personal data, such as user activity, to analyze how our Services work. The legal basis for this is our legitimate interests in improving our Services. For more information, please see the sections on "TECHNOLOGIES FOR PERSONALIZATION, ADVERTISING AND ANALYTICS" and "ANALYTICS" under "How we use personal data".When our collection and use of your personal data is based on your consent, you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of the processing prior to the withdrawal. You can contact us at connect@mamamedicine.com to withdraw your consent to some or all of our uses of personal data that require your consent.
3. HOW WE USE PERSONAL DATA
TECHNOLOGIES FOR PERSONALIZATION, ADVERTISING AND ANALYTICS
We will retain and evaluate information on your recent visits to and use of our Services and how you move around different sections of our Services. This is for analytics purposes, which helps us understand how people use our website, so that we can make our Services more intuitive. Data collected for these purposes will generally not contain any personal data.The Services use various techniques to be able to remember your settings and preferences, to personalize the look and feel of the Services and for advertising and analytics. Such techniques involve use of technologies such as:Pixel tagsLocal shared objectsHardware-based device identifiersOperating System-based identifiersClear GIFsWeb beaconsAdditionally, e-mails and other electronic communications Deborah Hanekamp Inc. sends to you may contain pixel tags that enable the company to track your usage of the communication, including whether the communication was opened and/or what links were followed, if any. This information enables Deborah Hanekamp Inc. to recognize how many users have accessed particular pages and the path they took, and will not contain any personal identifiable information.
ADVERTISING AND AD SERVING TECHNOLOGY
Deborah Hanekamp Inc. may employ third party ad serving technologies, that use certain methods to collect information as a result of ad serving through Services. Information collected will as a main rule not be personal data. Deborah Hanekamp Inc. reserves the right to use and disclose the collected data for purposes of advertising though Services by Deborah Hanekamp Inc..Deborah Hanekamp Inc.or third parties operating the ad serving technology collect and use information such as: Demographic and geo-location information. Information logged from your hardware or device to ensure that relevant advertising is presented within the Service.IP addressEmail addressDevice IDMAC addressInstalled softwareApplication usage dataHardware typeOperating System informationBrowser informationUnique identifiers in browser cookies, Flash cookies, and HTML5 local storageInternet and on-line usage information and in-game informationPlease note that you may adjust the settings in your device to accept or not accept cookies. Rejection of cookies may affect functionality in the Services. For more information, please see our Cookie Policy.The foregoing data may be used and disclosed in accordance with this Privacy Policy and the privacy policy of the company providing the ad serving technology.
LOCATION DATA
Some of Deborah Hanekamp Inc. enable you to share your location data. If you allow the sharing of location data, Deborah Hanekamp Inc.will collect and use your location data to provide you with location related Services and advertisements. For example, some add-ons or offers may be available at dedicated locations.Your GPS-based geo-location will only be accessed with your prior consent. The location data is used and stored only for the duration that is required for the provision of the location related Services.Depending on the Service, Deborah Hanekamp Inc. uses the following location data:IP-based location based on the IP address presented by the end-userFine geo-location data based on coordinates obtained from a mobile device’s GPS radioCoarse, network-based geo-location data based on proximity of network towers or the location of WiFi networks
ANALYTICS
Deborah Hanekamp Inc. collects and uses personal data to perform its own analytics and to enable analytics provided by third parties, such as Google. We use analytical information for supporting business analysis and operations, business intelligence, product development, improving products and services, personalizing content, providing advertising, and making recommendations.Google Analytics processes data on Deborah Hanekamp Inc. behalf and will only receive general web statistics such as:Browser typeTimeLanguageWhich website the user arrived from Deborah Hanekamp Inc. uses a script which removes the last digits of the user's IP-address before it is provided to Google Analytics. This information allows Google Analytics to determine your location without receiving any personal data. Information provided to Google Analytics is subject to Google's Privacy Policy: policies.google.com/privacy?hl=en.
4. HOW WE SHARE PERSONAL DATA
CONNECTING TO SOCIAL NETWORKING SITES
Certain features of the Services such as using Thinkific or Acuity scheduling may be able to connect to your social networking sites to obtain additional information about you. When your social networking site permits such connection and when you consent to allow your social networking site to disclose certain data to Deborah Hanekamp Inc., the company will collect this information from your social networking profile. Depending on your settings, such data includes, for instance, your name, profile picture, gender, user ID, email address, your country, your language, your time zone, the organizations and links on your profile page. Deborah Hanekamp Inc. associate and/or combine as well as use information collected by Deborah Hanekamp Inc. and/or obtained through such social networking sites.
SHARING USER-GENERATED CONTENT
You may choose to disclose data about yourself in the course of contributing user-generated content to the Services. Please be aware that any data that you disclose in any of these forums, blogs, chats or the like is public.
The purpose of disclosing such self-generated content would be to make the Service provide a personalized experience for yourself.
DISCLOSURE AND TRANSFER OF PERSONAL DATA TO THIRD PARTIES
Certain Services that Deborah Hanekamp Inc. offers, such as courses, scheduling and payment, use third party services to provide authentication for the Services. In connection with such use, certain personal data regarding the user and/or membership data may be transferred automatically to and from Deborah Hanekamp Inc.. The purpose of this processing is to provide you the Services you have requested.In addition, Deborah Hanekamp Inc. may use third parties (domestic and/or foreign) to collect and process personal data on Deborah Hanekamp Inc.behalf and in according to the company’s instructions. The purpose of the processing is i) to improve or develop our website or any equipment related to specific services and ii) for the proper functioning of our Services. Deborah Hanekamp Inc. requires that companies comply with the Privacy Policy before Deborah Hanekamp Inc. allows those companies to access our sites and Services. Deborah Hanekamp Inc. also transfers your personal data to its affiliates, partners and contractors outside the European Economic Area (EEA). Such transfer will only take place if appropriate safeguards are provided, e.g., by entering into EU Standard Contractual Clauses or ensuring that the receiving party is certified under the EU-US Privacy Shield. If you have any questions relating to this, please contact us at the contact point provided below.Please note that your access to and use of the Services may be subject to certain third party terms and conditions and Deborah Hanekamp Inc. is not liable for any such third parties’ use of your personal data, except as provided by mandatory law.Deborah Hanekamp Inc. may disclose your personal data to third parties in connection with a corporate merger, consolidation, restructuring or other corporate change, including, without limitation, during the course of any due diligence process provide. Under these circumstances, this Privacy Policy shall continue to govern such personal data.For payment gateway the following data is sent to Stripe: name, email, address, city/state/zip, IP-address, payment card.
LIST OF THIRD PARTY PROVIDERS
Deborah Hanekamp Inc. uses several third party providers who process personal data on the company's behalf for the purposes of providing the Services. Use of third party providers includes, but may not be limited to:Thinkific: Please see Thinkific’s policy Acuity Scheduling (Please see Acuity Scheduling’s policy)Website: Paypal (Payment gateway)Website: Stripe (Payment gateway)
5. HOW YOUR INFORMATION IS SECURED
INFORMATION SECURITY
Deborah Hanekamp Inc. processes personal data in accordance with US data protection law and follows generally accepted industry standards to maintain appropriate technical and organizational security measures. DATA RETENTION Deborah Hanekamp Inc. retains the collected data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Thereafter Deborah Hanekamp Inc. deletes all aforementioned data in its possession within a reasonable timeframe. Please note that some data may be further retained if necessary to resolve disputes, enforce Deborah Hanekamp Inc. policy agreements and comply with technical and legal requirements and constraints related to the security, integrity and operation of Services.
6. WHAT ARE YOUR RIGHTS?
We think it is important that you are able to control your personal data.
DATA SUBJECT'S RIGHTS
Deborah Hanekamp Inc. makes good faith efforts to enable you to review, update, delete or correct your personal data in Deborah Hanekamp Inc..Based on certain conditions, you have the right to request access, rectification, restriction and deletion of your personal data held by us, and to receive a copy of your personal data in a structured machine-readable format. If you have a registered profile, you may at all times request to update, correct or delete information you have provided to us. Inquiries regarding processing of personal data and access request shall be directed to the point of contact provided below.
You also have rights to object to some types of processing and, where we have asked for your consent to process your data, to withdraw your consent. Where Deborah Hanekamp Inc. process your data because Deborah Hanekamp Inc. has a legitimate interest in doing so (as explained above), you also have a right to object to this.
Our rights may be limited in some situations – for example, where Deborah Hanekamp Inc. can demonstrate that Deborah Hanekamp Inc. has a legal requirement to process your data.Where Deborah Hanekamp Inc.requires personal data to comply with legal or contractual obligations, then provision of such data is mandatory. If such data is not provided, then we will not be able to manage our contractual relationship, or to meet obligations placed on us. In other cases, provision of requested personal data is optional.Your personal data will be retained in accordance with the provisions of the various subsections of section 2.For questions and information about the Privacy Policy and your rights, please contact us via email at connect@mamamedicine.com. Deborah Hanekamp Inc. will need sufficient information from you to establish your identity and to verify your request to exercise your rights.
California Privacy Act
Under California law, residents of California are permitted to request details on how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make a request, please contact us at connect@mamamedicine.com.
You also have a right to make a complaint to the competent data protection authorities. If you want to complain about the processing of your personal data by Deborah Hanekamp Inc., we encourage you to contact us first.
SPECIAL NOTE ABOUT CHILDREN’S PRIVACY
Deborah Hanekamp Inc.does not knowingly collect personal information from children under 13 years of age. If Deborah Hanekamp Inc. learns that the company has inadvertently gathered personal data from children under 13 years of age, the company will take reasonable measures to promptly delete such personal data from their records. Deborah Hanekamp Inc.understands the need to provide extra privacy protections to visitors who are children.The Deborah Hanekamp Inc. requires that companies comply with Deborah Hanekamp Inc. Privacy Policy before the company allows those companies to access our sites and Services. However, please note that Deborah Hanekamp Inc. partners may have their own policies related to tracking technologies for analytics and ad-serving purposes. Deborah Hanekamp Inc. therefore encourages parents to review the list of operators below and to become familiar with those parties' policies and practices.If you have additional questions about Deborah Hanekamp Inc. practices related to children under the age of 13, please contact us at connect@mamamedicine.com
7. HOW YOU CAN CONTACT US
If you want to exercise rights in personal data concerning you or if you have additional questions about Deborah Hanekamp Inc. Privacy practices, please contact us at connect@mamamedicine.com